Body
Finding the Right Care
Finding the Right Care
When should you use the telehealth service instead of going to your doctor? What do you do if you get sick while traveling? We’re here to help you get the right care at the right time.
The care you need – when, where and how you need it.
Cigna Telehealth Connection lets you get the care you need – including most prescriptions – for a wide range of minor conditions. Now you can connect with a board-certified doctor via secure video chat or phone, without leaving your home or office. When, where and how it works best for you!
Talk to a doctor for help with:
The cost savings are clear.
Televisits with AmWell and MDLIVE can be a cost-effective alternative to a convenience care clinic or urgent care center, and cost less than going to the emergency room. And the cost of a phone or online visit is the same or less than with your primary care provider. Remember, your telehealth services are only available for minor, non-life threatening conditions. In an emergency, dial 911 or go to the nearest hospital.
Choose with confidence.
AmWell and MDLIVE are both quality national telehealth providers, so you can choose your care confidently. When you can’t get to your doctor, Cigna Telehealth Connection is here for you.
2000 Choice Fund HSA or 2500 HRA Cost: 20% after deductible
1500 Copay Choice Fund HRA Cost: $25 copay
How it Works
Phone:
Video Conference:
Whether it’s the middle of the night, you’re away from home, or you’re just not sure if you need to call your doctor, Cigna’s 24/7 Nurse Line is there for you. Talk to a registered nurse anytime, day or night, just call 1-800-Cigna24.
Cost: No charge
For convenient treatment of minor illnesses or injuries you may use MinuteClinic, the walk-in medical clinic located inside select CVS/pharmacy stores nationwide.
2000 Choice Fund HSA or 2500 HRA Cost: 20% after deductible
1500 Copay Choice Fund HRA Cost:$25 copay
Your family doctor is your main point of contact for all of your health care needs. He or she will handle your care, coordinate any treatments, recommend special care if needed.
2000 Choice Fund HSA or 2500 HRA Cost: 20% after deductible
1500 Copay Choice Fund HRA Cost: $25 copay
It is best to contact the Cigna Nurse Line first to determine if a visit to urgent care is necessary. Urgent conditions are not emergencies, but may need prompt medical attention. Urgent care centers do not require an appointment and can handle a variety of conditions that need to be treated right away.
2000 Choice Fund HSA or 2500 HRA Cost: 20% after deductible
1500 Copay Choice Fund HRA Cost: 20% after deductible